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Hi, i am using h&r block deluxe + state. Does anyone know if i could be ambushed by fees for using either their customer support number or the live chat provided by the software's help. H&r block live chat doesn't work if you're filing for free and faq is no help. There is no possible way i could assumes solutions for any number of reasons. H&r block online chat gives you an easy way to connect with a tax professional for help as you complete your online filing. H&r block live chat is available free of charge as long as you. H&r block provides online product support for a broad range of topics, including: Live customer support is available in any of our paid programs. If you’re using our free online program, you. How do i connect to h&r block with online chat? How can i install h&r block software? How do i get my agi from last year? How do i claim the unemployment income exclusion for my. H&r block offers live chat support on their website. This is a convenient option if you. You can also view appointment details, file online, or check your efile status.